How do I sign up for WEYV through iTunes?

How do I rejoin WEYV through iTunes?

How do I check to see if I am billed on my iTunes account?

How do I update my iTunes billing information?

How do I cancel my WEYV account if I pay through iTunes?

How do I stop being billed through iTunes and start being billed through WEYV?

How do I change my WEYV subscription plan if I pay through iTunes?

Can I redeem a promo code for WEYV if I pay through iTunes?



How do I sign up for WEYV through iTunes?  

Simply download the WEYV app from the App Store, select the Free Trial button from the home screen and follow the prompts to set up your account.



How do I rejoin WEYV through iTunes?  

Download the WEYV app from the App Store, log into your WEYV account via the WEYV app, choose Update Subscription Plan from the side menu, and follow the prompts to renew your plan.



How do I check to see if I am billed on my iTunes account?  

Log into your WEYV account on the WEYV website and click on Manage Subscription. There it will inform you if you are being billed on your iTunes account.



How do I update my iTunes billing information?  

You can change your method of payment at any time by logging into your iTunes account (click here for the iTunes login guide). For more information on how to update your billing information, visit Apple's Change or remove your Apple ID payment information support page.



How do I cancel my WEYV account if I pay through iTunes?  

  1. On your iOS device, select your device’s Settings.
  2. Tap your name.
  3. Tap iTunes & App Store.
  4. Tap your Apple ID, then tap View Apple ID.
  5. Tap Subscriptions.
  6. Select WEYV. If you don't see the WEYV subscription, make sure that you are signed in with the correct Apple ID.
  7. Select Cancel Subscription from the bottom of the page.
  8. Select Confirm. 
    Your account is cancelled when you can no longer see the Cancel Subscription option on the WEYV subscription page. Your subscription will stop at the end of your current billing cycle.

    *Note: Uninstalling the WEYV app will not automatically stop your subscription plan. You must cancel your subscription using the steps above to end being billed. Per Apple's cancellation policy, your membership might renew if you don't cancel your subscription plan more than 24 hours before your renewal date. Always cancel at least 24 hours in advance. For more information, visit Apple’s View, change, or cancel your subscriptions support page.


How do I stop being billed through iTunes and start being billed through WEYV?  
You will need to first cancel your subscription plan via iTunes, then restart your plan on WEYV’s website.

  • Cancel the iTunes billing for your WEYV subscription plan. To do so, follow these steps:
    1. On your iOS device, select your device’s Settings.
    2. Tap your name.
    3. Tap iTunes & App Store.
    4. Tap your Apple ID, then tap View Apple ID.
    5. Tap Subscriptions.
    6. Select WEYV.
      • If you don't see the WEYV subscription, make sure that you are signed in with the correct Apple ID.
    7. Select Cancel Subscription from the bottom of the page.
    8. Select Confirm.
    9. Your account is cancelled when you can no longer see the Cancel Subscription option on the WEYV subscription page. Your subscription will stop at the end of your current billing cycle.
      For more information, visit Apple’s View, change, or cancel your subscriptions support page.
  • Then log into your WEYV account on the WEYV website, click on Manage Subscription, select a plan and enter your payment details. You will now be billed directly from WEYV.

    Note: Per Apple's cancellation policy, your membership might renew if you don't cancel your subscription plan more than 24 hours before your renewal date. Always cancel at least 24 hours in advance.


How do I stop being billed through iTunes and start being billed through WEYV?  
Log into your WEYV account through the WEYV app on your iOS device, choose Update Subscription Plan from the side menu, and follow the prompts to renew your plan.



Can I redeem a promo code for WEYV if I pay through iTunes?  

Due to Apple’s policies, promo codes cannot be used on accounts that are billed directly with iTunes. In order to apply a WEYV promo code, you must first cancel your WEYV billing through iTunes, then log into your account on the WEYV website once your billing period has ended. Visit How to Apply a WEYV Promo Code for a step-by-step guide.